Privacy Policy

Your privacy is important to us. This policy explains how MarketingCore collects, uses, and protects your personal information.

Last updated: January 15, 2025

Information We Collect

We collect various types of information to provide and improve our services to you. The information we collect includes:

  • Personal Identification Information:

    Name, email address, phone number, company name, job title, and other contact details when you register for our services or contact us.

  • Usage Data:

    Information about how you use our website, including pages visited, time spent on pages, and navigation patterns.

  • Technical Data:

    IP address, browser type, operating system, device information, and other technical details collected automatically.

  • Cookies and Tracking:

    Small data files stored on your device to enhance your browsing experience and provide personalized content.

Data collection illustration
How we use your data

How We Use Your Information

MarketingCore uses the collected information for several important purposes:

Service Provision

To provide, maintain, and improve our marketing services, respond to your inquiries, and process transactions.

Communication

To send you service-related notifications, newsletters, marketing communications, and important updates about our services.

Personalization

To customize your experience on our website, provide relevant content, and improve our services based on your preferences.

Legal Compliance

To comply with legal obligations, protect our rights, and ensure the security and integrity of our services.

Information Sharing and Disclosure

We understand the importance of protecting your personal information. We do not sell, trade, or rent your personal data to third parties.

Service Providers

We may share information with trusted third-party service providers who assist us in operating our website, conducting business, or serving users, provided they agree to keep this information confidential.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, including to meet national security or law enforcement requirements.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Encryption:

All data transmission is protected using industry-standard SSL/TLS encryption.

Access Controls:

Strict access controls ensure only authorized personnel can access your personal information.

Regular Monitoring:

Continuous monitoring and regular security assessments to maintain the highest level of protection.

Data Minimization:

We only collect and retain the information necessary for the purposes outlined in this policy.

Data security and protection

Your Rights and Choices

You have several rights regarding your personal information. We are committed to helping you exercise these rights effectively.

Access and Portability

You have the right to request access to the personal information we hold about you and to receive that information in a structured, commonly used format.

  • • Request a copy of your personal data
  • • Receive your data in a portable format
  • • Obtain information about data processing activities

Correction and Updates

You can request that we correct, update, or complete any inaccurate or incomplete personal information.

  • • Update contact information
  • • Correct factual errors
  • • Complete missing information

Deletion and Restriction

You have the right to request deletion of your personal information or restriction of its processing under certain circumstances.

  • • Request data deletion
  • • Restrict processing activities
  • • Object to certain types of processing

Communication Preferences

You can control how we communicate with you and manage your preferences for marketing communications.

  • • Unsubscribe from newsletters
  • • Opt-out of marketing emails
  • • Update communication preferences
Cookie management and tracking

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and provide personalized content. You can manage your cookie preferences through your browser settings.

Essential Cookies

These cookies are necessary for the website to function properly and cannot be disabled. They are usually set in response to actions made by you which amount to a request for services.

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website's performance.

Marketing Cookies

These cookies are used to track visitors across websites to display relevant advertisements and measure the effectiveness of our marketing campaigns.

Your Cookie Choices

You can control cookies through your browser settings. However, disabling certain cookies may limit the functionality of our website. For more detailed information about cookies, please see our Cookie Policy.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

Data Type Retention Period Purpose
Account Information Duration of account + 3 years Service provision and legal compliance
Communication Records 2 years after last interaction Customer service and relationship management
Website Analytics 26 months from collection Website improvement and performance analysis
Marketing Data Until opt-out or 2 years Marketing communications and campaign analysis
Legal Compliance Data As required by applicable law Regulatory compliance and legal obligations

Data Deletion

When we no longer need your personal information, we will securely delete or anonymize it. You can request deletion of your personal information at any time by contacting us using the information provided below.

International Data Transfers

Your personal information may be transferred to and processed in countries other than your own. We ensure that such transfers are conducted in accordance with applicable data protection laws.

Adequacy Decisions

We transfer data to countries that have been deemed to provide an adequate level of data protection by the relevant authorities.

Standard Contractual Clauses

We use standard contractual clauses approved by the European Commission to ensure adequate protection for international transfers.

Certification and Codes

We rely on certification schemes and approved codes of conduct that provide adequate protection for personal data transfers.

Your Rights

Regardless of where your data is processed, you maintain the same rights and protections outlined in this privacy policy.

International data transfer and protection

Children's Privacy

Our services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16.

Age Restrictions

Our website and services are designed for individuals aged 16 and above. We do not knowingly collect personal information from children under 16 years of age.

If we become aware that we have collected personal information from a child under 16 without parental consent, we will take steps to delete such information from our servers promptly.

Parental Guidance

If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.

We will work with you to address any concerns and ensure that appropriate measures are taken to protect your child's privacy and security.

Contact Us About Children's Privacy

If you have questions about our children's privacy practices or need to report a concern, please contact our Data Protection Officer using the information provided below.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

Policy Updates

We will notify you of any material changes to this privacy policy by posting the updated policy on our website and updating the "Last updated" date.

Notification Methods

For significant changes, we may also notify you via email or through prominent notices on our website before the changes take effect.

Continued Use

Your continued use of our services after any changes indicates your acceptance of the updated privacy policy.

Version History

Version 2.0

January 15, 2025

Current

Version 1.5

October 1, 2024

Version 1.0

March 15, 2024

Contact Us

If you have any questions about this privacy policy or our data practices, please don't hesitate to contact us.

Get in Touch

Our Office

MarketingCore
7 Bell Yard
London, WC2A 2JR
United Kingdom

Phone

+44 20 3966 1290

Mon-Fri: 9:00-18:00

Email

[email protected]

We respond within 24 hours

Data Protection Officer

For specific privacy-related inquiries or to exercise your data protection rights, you can also contact our Data Protection Officer directly.

Contact DPO

Submit a Privacy Request

To protect your privacy, we may need to verify your identity. Please describe how we can verify your identity (e.g., account number, recent transaction, etc.).

Response Timeline

We will respond to your privacy request within 30 days of receipt. For complex requests, this period may be extended by an additional 30 days with prior notification.